Separate
Identity stays outside the shared layer. Its match to the ID is held in an encrypted service.
Privacy and security
Information that helps you support a class better deserves special care. That is why we keep identity separate from learning context and limit how information is shared.
For school leadership, IT and data protection
Architecture
Identity stays outside the shared layer. Its match to the ID is held in an encrypted service.
One space per organization. Connecting a publisher or a school does not open access to anyone else's data.
A student's history is never joined on its own: a verified teacher has to approve it.
How we protect information
Identity
The real name is not stored in the shared layer. Its match to the identifier is held in an encrypted service hosted on European infrastructure.
Isolation
Information is tied to each school's identifier. Connecting a publisher or a school does not open access to anyone else's data.
Verification
Linking a student's history across publishers requires the approval of a verified teacher by email. It is never done automatically.
Professional judgment
The system suggests and generates supports; the professional reviews and validates the result. Curriculum decisions require teacher involvement, not an autonomous choice by the AI.
Providers
We rely on infrastructure providers with certifications and audits you can verify. Here you can see what each one provides and check the sources.
With a shared information layer.
Our partner publishes these certifications and its SOC 2 audit report in its security information.
Including the separate identity service.
The certification of its security management system includes Cloud Run and Firestore within the published scope.
These certifications belong to the providers and cover the scope they publish. They are not Nubo's own certifications and do not replace our responsibilities for data processing.
We work with learning data, not names. Only an identifier travels in the shared layer; the real name lives separately, encrypted, and the link between the two is protected on its own with access control.
Review it with your teamTrust and evidence
Frequently asked questions
No. Identity is stored separately, but a link to the identifier exists. This is pseudonymized information, which still requires protection and access control.
The separate identity service and the Nubo-operated services listed here are hosted on EU infrastructure. That is not the same as saying all external processing happens in Europe: calls to AI services require a review of their terms and of the specific data flow.
Data is separated by customer. Linking the history of the same student across publishers requires a verified teacher to step in; it is never done automatically.
No. The system suggests and generates supports; the professional reviews and validates the result. Curriculum decisions require teacher involvement, not an autonomous choice by the AI.
Ask the team for the terms that apply to your school or integration: data processing, retention, deletion and handling of data rights requests. This page explains the system; it does not replace contract documentation or a privacy policy. Contact the team.
Tell us what your school or platform needs to check: data flows, providers, access, or procurement documentation.